Castle Rock, CO Real Estate | The Joan Pratt Group REALTOR @ RE/MAX Professionals - Castle Rock, Colorado

Michelle Spain

Awesome Experience Again! Our recent home sale experience with Joan & her agency staff was nothing less than excellent. The services she offers go above and beyond the typical. Her agency provides contacts for all your needs when selling a home, the level of marketing is of the highest level and communication with clients is one of the agency’s priorities. Along with their commitment to professionalism is their ability to personalize your experience. We are forever grateful.

scot lamparter

Great experience.! Joan and her team helped us sell our house. We had already moved out of state and it was great to have our home in capable hands. She ensured that it was properly maintained and we were able to be completely hands off. I would recommend Joan and her team.

ric herrera

Communication and support ensured that the he process of selling our home was smooth and well organized with Joan and her entire team supporting it.
With the numerous check-ins and constant communication (planned and unplanned) it led to a great experience for us.
We would highly recommend using the Pratt team for marketing your home.

sandy edens

If we could give Joan and her group 50 stars out of 5 we would. Selling a home is stressful, especially one in which we've shared so many of life's experiences, grand and sad both. When considering a realtor we never imagined we would make such good friends as well. Joan came to hold our hands and share a lot of hr experiences. She offered to assist with advice when we bought a house out of state. Ashley and Amanda have been spectacular to the point that we share jokes when getting it all done. They, too, understand selling and moving and all that goes with that. They put up with our silly questions and they put up with our frustrations and they always, always, come to our aid when we might be confused or need help. We cannot heap enough praise on them and the staff.
Joan was masterful when helping us negotiate the sale and was extremely helpful with resources and contacts to achieve the things one always has to do when selling a home. Her updates are thoughtful and professional all the while being a friend.
I could go on and on but I must say I would never choose another realtor or better friend when going through this event in life. And finally I must say that Joan lives what she professes. She doesn't just talk, she walks the walk and she walks the walk right beside us. A very special person who surrounds herself with a very special staff.

Alexis Ortega

Great experience. Real estate transactions are a scary proposition, especially to first time home buyers like ourselves. We reached out to Tim and Joan at the recommendation of family who had previously worked with Joan, and we are so glad we did! Tim was there with us early on, driving countless miles to see every house that we requested the exact day we requested so that we could be among the first to view a house. He has substantial experience in the home building process and really knows his stuff when it comes to home design and features that were easy to overlook to the untrained eye. His recommendations were truly priceless. On top of it all, he is such a kind person and an absolute pleasure to work with! Joan did an amazing job for us behind the scenes, helping craft meticulous offers, work with the sellers to ensure our wishes were honored, and even went the extra mile to visit the home after inspection to ensure no stone was unturned. Both Tim and Joan made themselves available when we needed to reach them, even on weekends and evenings. We are delighted with the home we purchased and are forever grateful to these two real estate rock stars. When it comes time to look for a new house, you better believe we have our realtors selected already. A huge thank you as well to Ashley for her timely and thorough responses!

Barbara S

The Joan Pratt Group was recommended to us by our next-door neighbors. After meeting Joan, we knew that she had the personality, drive and enthusiasm which would make her effective and a pleasure to work with. From our friends past experience with Joan we learned of her stunning reputation and her sales ability. From our own experience, we found Joan and her staff (Bre and Michael) to be very caring people who were dedicated to making ALL elements associated with selling our house go as smoothly as possible with the least amount of stress on us. They did this by making all paperwork very easy to complete, contacting suppliers for us, being immediately responsive to our queries and keeping us constantly in the loop with calls and emails.

We had several home projects that needed to be done such as repair/replacement of a large driveway as well as roof inspection/repairs, plumbing work, re-carpeting, etc. Joan had experience with excellent and reasonably-priced driveway contractors, carpet layers, plumbers, etc. and arranged to have the necessary work done while we were out of town.

When we needed advice about some upgrading, Joan always had ideas for us along with cost estimates. In summary, Joan and her staff went above and beyond or, as stated in her company’s motto: they “exceeded our expectations” in the way they assisted us with the myriad of things people have to deal with when selling a 20-year-old house.

Also, we had a great deal of downsizing to do. When we received a cash offer with a 35-day move-out stipulation, Joan and her staff went into full throttle to help us empty the house in that amount of time. Although it was frantic at the end, Joan and her amazing staff (and even her husband Kevin), helped us to sell, donate and dispose of all of the remaining things that were still in the house the last few days before the closing.

From the time we listed the house until it was sold, the communications with Joan and her staff were super easy. We would always get an immediate call back when we left messages and most of the time got through right away. Joan always listened to our concerns and, when necessary, adjusted the listing and marketing strategies as we progressed through the process. In terms of marketing, Joan’s use of technology in marketing our property was exceptional!

We have only the highest praise for The Joan Pratt Group and enthusiastically recommend Joan and her staff to anyone needing to sell a home, especially in a difficult market.

Audry Watson

Joan is kind and listens to your wants and needs to find the best house to fit you! Her and her team worked so hard for our family and looked out for our best interest. We truly appreciate her supporting us through our buying experience and walking us through the process.

Kellyn Watkins

Always my first choice! . Joan has been such an amazing find for our family over the years! She sucks you in with her bright, bubbly, loving personality and then her professionalism in unmatched when dealing with home buying! She bought our first home for us in 2017 and we just closed on our new home! She will also be helping us sell our current home and I have no doubt we will be happy once again using Joan and team! Tim helped us out a lot this time around looking at homes. And made some serious power moves to help us lock in this new one! We fell in love with Tim as much as we have always loved Joan!