Dasmen Residential - Ramsey, New Jersey

soledad diaz

La Atencion de Hilda, fue perfecta, es muy atenta y amable. Excelente sus explicaciones y atencion. Gracias.

katia jenkins

If I could give negative stars I would!!! This place is horrible to rent from, please look at the reviews and go look at the units before moving! I was given 3 -4 different leases to start should’ve been my first red flag. I was told come after 2pm for move in and I didn’t arrive until 4pm and it was super hot, floors still wet from steam and appliances not even plugged in. I was missing multiple shelves in the kitchen cabinets and upstairs hallway closet. Missing and non working outlets. Pest control tried to force their way in multiple times even while using the key bc I’d be sleeping from working nights. I literally had to put a sign up that started if you can’t get in w/the key it’s bc I’m home, ring the doorbell! Always trash and water leaks outside! Fast forward I informed I’d be moving Oct21,2024 . I left Nov7th,keys in hand and all. 60day notice and started I’ll be leaving ahead of time. Also informing I did leave a small chest and my rent would be late due to my move. The lady in the office informed me it’s fine and I would be able to make payments and get prorated if leaving before my 60days are up. Not I checked my email and it states I owe $3200! It will not allow my to see what they charged for and no one could give me any explanation in the office except $300 damage fee for the small chest and one piece of a blind that had broke that was already fragile, a bag of hangers and a skateboard. Mean while the unit still clean! All information I was given from the office is invalid according to my move and I can’t even open the statement for telling me my own information is incorrect! This system is corrupt!!!! Do not rent from Dira East

Thresa Leach

If I could give a zero I would. DR is the worst property management company I have ever done business with in over 30 years of renting properties! Work orders do not get completed! They do not approve the reward redemptions in a timely manner. Now that the property is being turned over to a new group, they’re not approving anything! Piss pour business ethics! This property used to be pristinely kept. Look at it now!

Riqaa

I left a message at the corporate number for someone to call me because management was attempting to commit and unlaw act regarding a holding deposit. I also emailed Dasmen Residential because no one answered the phone. See the message below.

I am reaching out to seek your professional assistance with a matter concerning the Mirella North Apartment Community in Tampa, Florida.
Management is attempting to engage in an unlawful practice pertaining to a holding fee. I would appreciate the opportunity to discuss the specifics of this situation with you at your earliest convenience. THE EMAIL YOU HAVE LISTED IN COMMENTS DOES NOT WORK!

Thank you in advance for your support in addressing this issue.

Sheleisha Smith

1 star is being nice I wish I could give them 0 stars, let’s see where do I start. My mom moved in to one of there establishment in Charlotte NC back in 2022 after she retired I personally worked with Jimenja to ensure my mom had a easy transition into her new apartment, my mom was told that there was a move in special to receive 2 months free. My mom paid the security deposit along with 4 months worth of rent so 6 months of rent was suppose to be accounted for. My mom moved into the unit carpet smelled like cat piss, appliance were ages old, the neighbor had trash in front of their apartment with 3 cats running around. My mom gave them the benefit of doubt continue to pay her rent on time and never missed a payment. She started having a Maintence issue that seemed to take forever to fix, it seemed like if you weren’t Spanish they treated you any kind of way. Moving forward it’s time to renew her lease for the second year again I was skeptical because they decided to raise the rent on a 1 bedroom that had old appliances, nothing updated and it just wasn’t worth it, my mom renewed the lease with her account still in good standing, fast forward to her moving out in May 2024 they send a bill for almost 2,000.00 saying the security deposit was put towards her account, how was that? If the security deposit was suppose to be sent to Bank of America and returned when she moved out and she was suppose to receive 2 months free. No one knows so they provide us with Terri Begg contact information we emailed her twice once in June and once in July called several times and she was never available. I return to copper creek today to see why did she not reach out to us they send her an email only for her to respond with your account has been sent to Sentry Credit Inc, how when Jimenja made the mistake now my mother has to be charged for a mistake your staff made make it make sense. The communication is HORRIBLE, the accountability is Unacceptable, the establishment is nasty and I HIGHLY DO NOT RECOMMEND ANYONE TO WASTE YOUR TIME OR MONEY !

Daniela Benitez

The worst place you can live. I have been robbed twice, the apartment is full of mold, cockroaches and termites, I was without air conditioning for more than 8 days. When I tried to find solutions, no one showed up. I decided to terminate the contract and no one helped me. Not even to pay the fine that I clearly do not deserve because if I leave the place it is because of the incompetence of the people who work here. I have been trying to contact the manager of the complex for more than a month and they still haven't shown up. I don't know what else to do.

Melissa Adames

I called the office on Friday 8/2/24 after my meeting with a program whose going to provide me rental assistance. My leasing manager is away of vacation and his assistants cannot help me in this matter, as they expressed. On Friday I was told that I would be emailed my "lease ledger & past due rent bill" to forward it to the program. By the end of the day I did not receive an email. Today, 8/5/24 I have already called numerous times and left a VM and a message on your contact portal on your cite and no one has reached out as of yet. This is an URGENT matter which I would like to receive assistance for immediately so that I may finally send off this email of required documents to the program. Why isn't anyone reaching back out since my initial call on Friday afternoon?

Madeline Elliott

Madison Place apartment complex is a very poorly operated company. The apartment buildings are falling down with leaking water and Black ⚫️ Mold growing up on the ceiling, down the walls and on to the floors. My apartment was always flooding from above through the ceiling and into the insulation. Everything was smelly and rotten and covered with Black ⚫️ Mold. The maintenance men were very kind but they couldn't keep up with all the leaks and the broken HVAC systems. The grounds were never maintained. There are broken trees and branches everywhere. One of the units was burnt on New Years day eve and it was not repaired.
This is not a good place for anyone to live. Don't waste your money or time in moving in here.