Westside Habitats LLC - Los Angeles, California

Hermes Giovanni Pineda Cali

RENTA Y SERVICIOS MUY ALTOS. EL EDIFICIO CARECE DE MANAGER Y NO CUENTAN CON UNA OFICINA ADMINISTRATIVA A DONDE DIRIGIRSE A PRESENTAR REQUERIMIENTOS, SUGERENCIAS Y QUEJAS. A MENUDO SE ARRUINA EL SERVICIO DEL ELEVADOR Y NADIE RESPONDE A LOS AVISOS. ?

Chantal Borgella

The team at Westside Habitats are HORRIBLE. Alex is very, VERY condescending. He is rude. Cold. Shows no empathy. Questions the tenants as opposed to finding a solve.

And clearly I am not the only one who have the same complaints as you can read the other reviews. All the 1 star reviews are the proof to DO NOT RENT WITH WESTSIDE HABITATS.

They raise the rent 8.8% annually. You would think for a building that have vacant apartments that they would want to keep their current tenants who have been there over 5 years - nope. Parking used to be free but they changed it to now charge $50. And then you get charged $2.50 fee to pay rent online PLUS ANOTHER $2.50 for them to charge for parking. Just GREEDY

If you live in the apartments on Kester in Sherman Oaks, you WILL have roaches. And what makes it worse is that I told my property manager I had roaches and she told me that I have to wait a MONTH for the Pest Service. I said absolutely not. Roaches get people sick.

You WILL have homeless people coming in and out of the building. Maintenance is very slow. I waited a week for my new dryer. BUT someone in the building had a MAJOR issue with their apartment and they had them waiting over 6 months for their issue to be fixed.

Again, You WILL have ROACHES (major emphasis on roaches). The amount of times the water is shut off is unbelievable.

Also, the cleaning crew does not clean as thoroughly as they should and still leave crumbs everywhere. And I have MULTIPLE emails complaining about me paying too much money for the cleaning crew to not clean thoroughly and properly.

There are multiple lawsuit against Westside Habitats. Horrible company to rent from.

Shawden Soltani

There is a reason this property management company has basically only one-star reviews. Let me preface this by stating that I am a real estate agent. I know the business, and I understand the difference between correct practices and outright shady or bad practices. This company exemplifies everything it means to be a terrible property management/real estate company. The turnover for our building manager was so frequent that we had a new person every month, likely because working for a company this negligent and incompetent is something most people avoid.

My roommate had a leak in her room that required a large plastic cube and a loud fan, taking up half her space, for six months. This was one of many issues that Westside Habitats lacks the capability, knowledge, or understanding to fix. Every aspect of their business is poorly managed.

Additionally, they listed our apartment for rent using photos and descriptions of an entirely different unit—one that is older, dated, and not remotely similar to ours. Not only are they terrible property managers, but they are also bad at marketing.

More recently, I asked Keith for a breakdown of our security deposit THREE times, but he ignored my requests and just advised me that he mailed it out without any explanation.

I could write a novel about the stress my roommates and I endured at the hands of this company. It’s baffling that no one in management bothers to check their Google reviews to see how poorly they are perceived. I am beyond happy to never deal with anyone from Westside Habitats LLC again. Literally every person I interacted with—Michael, Allison, Keith, Zach, Randy, and others—was so difficult to deal with. Good riddance.

Heorhii Vasylenko

AC leaks all the time (And I even don’t use it never ) I sent my request for maintenance yesterday, nobody cares. Last time I had plumbing issues, they charged me for this!

I have no opportunity to change housing, I would have moved away from them long ago. Terrible conditions.

Strongly not recommend.

Megan Melohn

Terrible rental company with the worst management team. My ceiling was leaking for months and they sent a construction team into our unit 8-9 times to "fix it" and water kept getting through. Additionally, maintenance/construction people were constantly entering our unit without a warning or permission.

The team takes forever to respond about basic issues/questions over email and text and nobody on their team has any concept of basic reading comprehension.

When I moved out, they failed to provide a security deposit in a timely manner and didn't send us the itemized receipt even when we asked several times over email.

Avoid living at their properties at all costs. If I could give them 0 stars I would.

Steve Carr

Beware before you apply!! Sounds like I dodged a bullet,
I applied to tour an apartment last week. It checked all my boxes and I was ready to sign and move in. I applied and waited, and waited, and waited. 4 days later I attempted to get in contact with the leasing agent, Brianna. Phone calls, emails, text all went un-responded. My move out date was quickly approaching and I just wanted to know if my application was approved or not. I called the management company who told me I should've heard something by now.
Called the leasing number again and was told by, I assume Brianna, the apartment was rented. She didn't even ask what property I was calling for!
I called the management company back and they confirmed the property was still available. I could tour it if I wanted to!

This went on for a few days, finally I got ahold of someone covering for Brianna I believe her name is Laura. Completely unprofessional. How dare I call this number asking about my application! She claimed to have rented out the apartment herself days ago but couldn't explain how I could still tour the unit and my confusion was a huge inconvenience. If their staff is anything like this Laura or Brianna, I am so happy I dodged this bullet of renting from this company. Inconsiderate, unprofessional, and horrible communication.

Ekaterina M

This is a review of a manager at WHAB in Pacific Palisades - Kristina Patton. We have had the pleasure of working with Kristina for 2.5 years, and I can confidently say she is one of the best property managers. From the very beginning, she has been incredibly responsive, always addressing any concerns or questions we have had promptly and efficiently. Whether it's a maintenance request or a general inquiry, we could always count on her to follow up quickly and ensure everything is handled. Thank you, Kristina, for making our residency smooth and enjoyable.

Adam Adam “A”

I absolutely love living at a Westside Habitat property & the team is incredible! Everything that needs to be fixed is done in an EXTREMELY thorough, timely manner. Audra & Kristina, + team are diligent in ensuring that the community stays happy. Our grounds are always up kept, building maintained, & everyone within my building are so warm & neighborly. I highly recommend renting with them! Most reviews are left when tenants are po’d but I’d like to shed light that these edge cases do not outweigh the majority of happy residents. Thanks for all that you do WHAB!