Coldwell Banker Riverland Realty - Dunnellon, Florida

Matt and Ella H

As with many real estate companies, your experience can vary greatly depending on which individual you are working with. I have had both a positive and negative experience with different individuals at Coldwell.

Glenn assisted me in both buying and selling a home. I have nothing but positive things to say about my experience with Glenn. He was always available to answer any questions and did an excellent job communicating every step of the way. He made the whole process go as smooth as possible. I would highly recommend him for buying or selling a home.

The house I owned was a rental. I had it managed through Coldwell for 3 years. While my experience started out on a decent note, when Roland took over after a previous employee left, I had a very poor experience. Per contract, an inspection was to be done every 6 months. While I understand that there is to be flexibility with Covid and such, they didn’t do an inspection for 2 years. Once the tenant moved out, there was significant work that needed to be done. Some of which should have been taken care of while the tenant occupied the residence (tile falling off in the shower) but I was never told of these issues. When I spoke with Roland regarding this after the tenant had moved out he simply stated, “the tenant duct taped plastic over the area and seemed to be fine.” Had I known about the issue, I would have wanted to get the issue taken care of. With the work that needed to be done after the tenant moved out, I spoke to Roland about getting several quotes for all necessary work to get it back into marketable rental condition. I reached out to him more than a week later and he had only sought out one quote. As a landlord, I didn’t want the house sitting empty longer than necessary. Roland didn’t seem to have any urgency to get it back on the market. With sitting empty for some time, I inquired as to the upkeep of the lawn as it is part of a POA to which he said, “well no one has complained yet.” After my poor experience and continued frustration, I opted to sell the house rather than re-rent it. During this process, I was informed that the house smelled like dog. I was shocked as I had never allowed tenants to have a dog. I later found out that the tenant did indeed have a dog which was classified as a service dog. While Florida State Law states that I can not turn down a service dog, Roland failed to even communicate that there was a dog in the house! He was very poor at communicating and seemed to have very little care as to the condition of the house.

Would recommend with company if you are buying or selling, but I would not recommend their property management services.

Nan Allen

While trying to rent a home from this company, Roland was extremely rude to my fiancé. We were given the run around by Sharon who I thought was super nice but when she wasn’t available to speak with, Roland stepped in and from the moment he answered the phone, I didn’t like his attitude. Shortly after my fiancé hung up from talking to him, we were denied for the house we were interested in AFTER Sharon reassured us that “everything looked great!” I’m not as upset about being denied for the rental home as I am about the way Roland spoke to my fiancé. Of course my fiancé defended himself which made Roland even more rude, disrespectful, and unprofessional.

Scott Roberts

We bought our first home in 2001 with this company and came back in 2020 to sell it. Only good things to say about our realtor, Bob Spangler. He laughed and nearly cried with us. He was patient and just an overall good man to work with. He made our experience as stress free as possible. We were able to close remotely with no issues. Bob went above and beyond to help us and we appreciate him!

Hannah

Had an appointment set for 11:15 am with Becky. Specifically because, "I have another showing at 11 am, so be there at 11:15". I show up at 11:16, Becky is pulling out of the neighborhood, SEES ME PULLING IN, still leaves. I called the office after the neighbor told me she already left, to confirm that I did in fact have the correct time. When she called me back she told me "I saw you pulling in. I waited for you" to which I responded "I got there at 11:16?" and she said "yup". Anyways. Not a good look, Becky. I suggest hiring more professional realtors.

Bob Redd

Roland and Sharon have been handling my rental account for the last three years. They truly have have my best interest at heart. Thank you both.

Jennifer Lassiter

I completely agree with many previous reviews here.....
It depends on WHO you work with at this office! It is sad how one unprofessional, disrespectful, and dishonest man can taint the review/reputation of this office because there are some good people there; however, the majority of my dealings with this business have been negative because of him.

Alicia Dawn

Bob was AMAZING And walked us thru the WHOLE process! Very helpful and ANY question we had any time day or night, he was always available!! We are so thankful for his hard and diligent work in helping us get our dream home!!!

JF Dagley

Contacted weeks ago to list my property
Never heard a word from Tom Oreilly
Total unprofessional