Proper-T Management Services - Tallahassee, Florida

Heath M.

Proper-T has been managing 24 of my rental units since 2020. They communicated to me where they felt the rental price point should be to ensure that I was at a 100% occupancy rate. Now that I am at a 100% occupancy rate, they have brought me an offer from an outside investor who would like to purchase the units. They have a great pulse on the market from rentals to purchase. I will definitely continue to use them.

S K.

AVOID AVOID AVOID!!!!!!!!!!

They have many hidden fees (that they make mandatory). Do not give a heads-up regarding these fees at all. I absolutely loved Grace but she is no longer with the company. They work in favor of the owners and not both parties. The higher they convince the owner to increase the rent the more $ they receive/make.

Communication is horrible!!!!!!

They use to be called H2 Properties and changed their name because it was horrible reviews (rating 2.3) and not creditable. Now all of a sudden the high reviews.

I been staying at my property for 6 years and the last couple years since they took over it has been the worst communication and fees after fees.

At this point I don’t even call them for nothing so figure it out myself…that’s how bad it is to deal with them!

william H.

Rented an apartment for my sons first place from Proper-T Management Services. Being in own a Maintenance company did not want to mix business with personal. So I looked for a company I dont work with and to say it was the right fit. Had no issues with the place it was great for his first place. Did one full year with them and closed out lease as he moved to Cali. Would definitely recommend them!

Working with Clay was great would definitely recommend if you rent from them that you work with him. As he works hard to address any issues you might have.

Diamond S.

I would like to start off by saying if you’re thinking about renting from here, DONT. Out of the four years of living in Tallahassee H-2 Properties or Proper-T management has been the WORST property management company I’ve rented from thus far. When we first rented our property my brother and I gave them a list of things that were either not working or needed repair with no care or concern from our property manager at the time Clay. As the months went on of us staying in the resident our AC broke in the middle of the Florida summer and it took almost 2 MONTHS for them to get us a new ac unit as the one we had was over 20+ years old and had given out. After going back and forth with the maintenance team and the owner (who didn’t want to buy a new ac unit) the ac was finally replaced with no check in or anything on how we had been doing with no ac. Then some time later our hot water stopped working and it took them over 2 weeks to send out a maintenance guy who said we needed a new hot water tank because as you can guess the one we had was old and was so filled with rust and sediment it was no longer producing hot water.

Throughout the 2 years of me and my brother living in this property we got the runaround from our property manager Clay unless he had to contact us about rent. If you call the office most of the time you’re sent to voicemail or you’re talking to somebody who knows nothing about the state of the home you’re renting and doesn’t care. Also throughout the two years of being here we were given another property manager to take over our property only to be contact by Clay once again as if the other manager didn’t exist. It wasn’t until our move out time this last month of October that we were finally given a more responsive property manager Orion. And I say more responsive only as it pertained to all of the things we had to clean and get done to receive our full security deposit back. On our move out date where we waited for Orion he told us he wouldn’t be able to make the walk through we had scheduled. And after moving out of 732 E Jefferson St we have heard no word from him about if we will be getting our security deposit back and how much it’ll be. Even though we have tried to contact him and given our forwarding address. I don’t think the company has any means of giving us our security deposit back and that’s why they haven’t reached out to us.

This company as many others have stated is unresponsive, rude, and definitely money hungry. Charging a monthly $40 for replacement ac filters along with other supplies for the house that we NEVER got in our two years of renting with them.

Please RUN and give your money to a company that will value you and the property you’re renting and stay FAR FAR away from proper-t management.

Arun S.

We've had an outstanding experience working with this property management company. They have consistently excelled in filling vacancies quickly, keeping our occupancy rates high. Their team is proactive in managing all aspects of the properties and always finds ways to keep costs low without compromising on quality. Their attention to detail and excellent communication give us peace of mind, knowing our properties are in capable hands. Highly recommended for anyone looking for professional and efficient property management services!

Brittany P.

My experience with Grace today was excellent. She was patient & took her time fully explaining my leasing options! I appreciate her willingness to give me scenarios & what I’ll be responsible paying, so I could make the best decision for me. You can’t get that type of customer service from many property management companies! Thanks, Grace!

Samya W.

I had a fantastic experience with Proper-T Management Services! Kim Barretto provided exceptional assistance, addressing all my concerns with professionalism and expertise. Their dedication to customer satisfaction is genuinely impressive. Highly recommend

D B.

Orion is the best in the office. He's honest and friendly. This man answers my phone calls, my text messages or emails when I have a questions or need something fixed on the property. Even responded on an off day, I wasn't expecting that. The people before him, never answered the phone. Everyone can't drive to the location just to ask a question. 10/10
Wish I could give more stars.