HRH Real Estate Services - San Rafael, California

Karen P

HRH Real Estate Services, specifically Renee and John, have been a blessing! After many years of managing a rental property ourselves, we realized it was time to seek out the guidance and support of an extremely qualified property manager full time. Renee came highly recommended, and we are so thankful we retained her services.

From the very beginning Renee and John were there for us, answering numerous questions, providing feedback and advice, and lending their wealth of knowledge pertaining to the SF rental market industry. Renee takes it to another level with her knowledge and qualifications. We seriously could not have asked for a better property manager to preside over our property. Renee and John are readily available to answer questions and they do so promptly and courteously.

We truly appreciate the professionalism and work ethic they consistently bring to every task. Their attention to detail, clear communication, professionalism, and knowledge assures us that our property is in the best possible hands. We highly recommend HRH Real Estates to anyone who is looking to entrust their property to someone who treats your rental as their own.

Jason Santillano

My girlfriend and I verbally committed to signing a lease and asked for the lease agreement to sign a FEW times. But unfortunately Renee delayed sending it and ultimately the landlord agreed to rent the home to someone else.

My gf and I have 2 dogs and we were being as transparent as possible listing them as a mix, as both of our dogs are rescues. We listed POSSIBLE breeds in our dogs mix but have NO PROOF that all/some of these breeds exists in our dog. Unfortunately, this caused Renee to delay sending agreements bc of insurance problems. We were asked to provide statements from our trainer that our dog was not vicious or show signs of aggression. We provided that statement and asked to reclassify our dog as a Jindo Inu. As all of this is going on, we were told that we're the first in line for this house, so we visited the house to measure our upcoming move while this delay was being handled.

As a result of Renee's lack of communication, the landlord rented the property to someone else. We were extremely transparent and overly communicating to Renee our intentions of wanting to sign and even trusted that she was moving the process along that we visited the home just to measure to prepare for our move. We even sent changes and fixes to the home that are being worked on by their handy man today!

I would not recommend any potential renters OR property owners to work with Renee and HRH. This was an extremely humbling experience and in the future will only work with reputable and professional brands.

Rohan Kurse

Aided and abetted my landlord taking our $6,600 security deposit with no explanation or itemized list of damages. Landlord has since gone radio silent.

Avoid renting with HRH as a property manager.

Master

Renee is very DISHONEST and lacks any trace of integrity. Will lie to get you to sign a contract. BEWARE! You’ve been WARNED!

Inside out Connections

My experience with renee was very professional. She is a no bull kind of lady with strong negotiating skills. Highly recommend her.

Fro Zen