Prandi Property Management - San Rafael, California

Abhiram reddy

Lauren at Prandi has been a fantastic property manager. Her expertise and professionalism have made the process of renting out my property in Marin County seamless. I would wholeheartedly recommend her to anyone seeking reliable and effective property management

lisa Parfitt

My response to Prandi firing us as clients after we had the audacity to notice they were doing a bad job as property managers.

The note informing us that prandi is invoking the 30 day provision in the contract that they will no longer provide property management services for our house has been received. That’s fine. It’s in the contract that Prandi provided and we signed.

It is a mystery, however, that Prandi will not honor the provision in the contract we all signed stating that any estimate over 500 dollars must have the owner consent. Consent for the handyman company provided by Prandi was specifically declined.

Because of property management error unwanted and unneeded work was done. We were given a partial refund but we are due a balance of $780, not including the missing cutting board.

Let’s review what was done to our property:

The interior color to our home was changed unnecessarily. Touch up paint was stored on site and arrangements had been made to have the work done. Because their color match was inadequate they opted to paint the entirety of the walls to be touched up. Not all walls, just some. That will make future touch ups a headache. Completely unnecessary.

The smoke detectors were two years old. They had a ten year warranty. They were removed and taken from the property and replaced with new ten year warranty items. Functioning items were removed and replaced with comprable items. Why?

The cutting board. It was left on the counter to protect the counters. It is clearly visible in the pictures taken by Prandi but before Mr Walsh took possession of the house it was gone. It was lost on your watch. Take responsibility for the loss of our property that Prandi managed. It’s literally your job.

And finally, the only important item on the Prandi handyman’s estimate… the countertops.

Our Prandi representative did not find the extensive counter damage caused by the tenant. The handyman brought that to light, although they were upfront about their reluctance to tackle this problem evidenced by their refusal to guarantee any attempt they may hazard.

Caring for and maintaining the property and holding the exiting tenants responsible for damages is why a property management company is employed. That we needed to deal with the counter issue to ensure readiness for the new tenants (which we handed you) is not why Prandi was retained.

In recap:

Our home was painted the wrong color unnecessarily

Function equipment was removed and replaced with the same thing.

The cutting board was lost or appropriated by Prandi or their representative.

The only pressing matter was punted by your handyman.

Honor your contract, refund the money unethically charged to us.

And yes, you are correct. Prandi is wrong for us. And we will happily end our affiliation.

Adam Golder

We applied to rent a property and agreed to pay the applicable fees which totalled $80. This was 9 days ago, and not only has Sendi not followed up (even if to tell us someone else signed a lease ahead of us), but she has been unreachable by phone or email. I'd expect some sort of response after going to the effort of physically touring, and my wife and I separately going to the effort to fill out lengthy applications.

Follow up: they charged us $30 for the pet screening fee, with no notification. I can only assume someone else was given the lease.

I don't recommend renting with Prandi Property Management.

Lynnie Pelfini

For anyone who needs assistance and great advice for getting your home ready to rent ,this is the company to definitely work with. From the first day we met Matt he was so professional and helpful on how to go about updating and getting our home ready for renters. Then we worked with Anna who was so patient and helpful with feedback from potential renters. They always kept us in the loop about the progress of showing and renting our home. It was nice to know that they were taking care of every aspect of screening the potential renters and doing all the paperwork. We are so very happy with who they found and How they made the whole experience so pleasant. Again working with the team at Prandi is the way to go. It was a wonderful, professional experience.

Bryan Jones

I had an excellent experience with Prandi. They especially knowledgeable with markets rents and really made the whole process very smooth. Looking forward to using them again when the units turn over.

Fan Smith

As a renter, there's nothing quite like the feeling of finding a property management company that truly takes care of its tenants. I recently had the pleasure of renting a house through a PRANDI property management company that exceeded all of my expectations. Thanks to their exceptional staff and attention to detail, my transition into the new home was smooth and hassle-free.

From the very beginning, it was clear that this property management company was different. The staff was friendly and professional, offering support and guidance every step of the way. They were quick to answer any questions I had, and they went above and beyond to ensure that I was comfortable and informed throughout the process. Without their help, I would have been lost.

Thank you to Prandi property management company for making my renting experience one to remember!

Jill Lustig

My family has been clients of Prandi for over a decade. Every professional at Prandi has been and continues to be, superb. We have dealt with not only our property manager, but maintenance, accounts, finance, and Matt Prandi himself. Two generations are working with PPM and we could not be more pleased. Of particular excellence is Yvonne Espinoza, Tony in Maintenance (exceptionally knowledgeable and quick), and Reidun in bookkeeping/accounts. We feel they have our best interests at heart and are top notch at communication, and getting things done.

ashley core

Finding a rental property in Marin is no easy feat, but after discovering Prandi it became a breeze! Our new home is gorgeous and perfect for our small family, and the leasing process was complete within 2 business days of viewing the home. Matt, Lauren, and Ashley treated us with dignity, and a level of customer service that reminds me of the before times when business relationships were built on mutual trust and respect. Matt even remembered my daughter’s unusual name and asked about her when I dropped off the deposit checks. If you’re looking to rent I highly recommend working with Prandi’s inventory to find your next home.