Hertz Car Rental - San Ramon Crow Canyon Place Hle - San Ramon, California

Hertz Car Rental en Crow Canyon Place, San Ramon, California
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Hertz Car Rental en Crow Canyon Place, San Ramon, California, es una agencia de alquiler de coches que ofrece una variedad de servicios y comodidades a sus clientes. Ubicada en la dirección 2005 Crow Canyon Pl Ste 134, San Ramon, CA 94583., esta sucursal es fácilmente accesible y ofrece estacionamiento para personas en silla de ruedas.

El número de teléfono de la sucursal es 53551770. Los clientes pueden llamar para hacer reservaciones, obtener información sobre tarifas y disponibilidad, o para recibir asistencia en caso de emergencias.

La página web de Hertz Car Rental es hertz.com. La página web ofrece una variedad de herramientas y recursos para los clientes, incluyendo la capacidad de reservar vehículos en línea, verificar la disponibilidad y las tarifas, y gestionar las reservaciones existentes.

Esta sucursal de Hertz Car Rental se especializa en el alquiler de coches y ofrece una variedad de servicios en el lugar. Los militares activos pueden disfrutar de descuentos especiales en el alquiler de vehículos.

Hertz Car Rental en Crow Canyon Place ha recibido 85 valoraciones según Google My Business, con una opinión media de 3.3/5. Los clientes han elogiado la conveniencia de la ubicación, la amabilidad del personal y la variedad de vehículos disponibles.

Si estás buscando una agencia de alquiler de coches confiable y asequible en San Ramon, California, Hertz Car Rental en Crow Canyon Place es una excelente opción. Con una ubicación conveniente, una variedad de servicios y comodidades, y una amplia selección de vehículos disponibles, Hertz Car Rental es una opción ideal para viajeros de negocios y turistas por igual.

Se recomienda encarecidamente visitar la página web de Hertz Car Rental para obtener más información sobre los servicios y tarifas disponibles. Los clientes pueden reservar fácilmente en línea y gestionar sus reservaciones a su conveniencia.

Opiniones de Hertz Car Rental - San Ramon Crow Canyon Place Hle

Carol Fuller

1/5

A very rude black woman was behind the desk. We had a confirmed reservation. When we checked in she abruptly said they did not have a car. Just because u make a reservation doesn’t mean we will have one available. All they had was a EV car that would cost more. When I suggested that they honor the price for the car we reserved, she abruptly said we don’t have any cars available even An EV car. Hertz needs to work on their customer satisfaction. If she had talked nice to use we probably would have rented the EV car. Also what is up with confirming a reservation when there is no car available? Nov 12, 2024

Mira Lee

5/5

My experience with the San Ramon location has been nothing but positive. My Tesla has been sitting at the body shop due to an accident (not of my fault) and the customer service here has been great. The day I went to get the rental, the gentleman (unfortunately I didn’t get his name, but he’s Asian) was working all by himself due to lack of staff. He was doing the best he could, running around, answering calls, answering all my questions. He was so patient. I’d definitely rent from here again bc of the customer service.

Christine Russo

1/5

Do not rent from this location. I just received a call from my insurance about a claim that was placed on a car I rented almost 11 months ago. Not only is the claim completely false, I have been waiting for a call back from a manager at Hertz to clear up the issue. I will be forwarded information to the CA Dept. of Insurance for insurance fraud.

Jing Shao

1/5

Worst car rental experience! I did a clean up to remove any trash before returning. However they said there is too much sand on the carpet, and threat me for $250 if I don’t clean it up. This is ridiculous. Isn’t this their job to clean up the car? I have never had such experience anywhere else.

Ian Chronister

4/5

First time renting a car from a place other than an airport. It took a little longer than the airport experience, but no issues, and the staff was friendly. They also pointed out that it is less expensive to reserve the car online than as a walk in, and that saved me about $120. Overall a good experience

Sara Amirarshadi

1/5

I have an awful experience the same day the rental car broke. Nobody answer the phone after half an hour they started to help me it was March 15 they charged me 259.13 for one trip from San Ramon to alameda and the same day the tow truck towed the car but till they changed me they said you have the car 15 to 17 in March they are lier. They knew the car was broken and they towed.I’m so frustrated that I this unfair charge. I got the Uber and I prove that I did not have the car till 17 because in March 15, same day that I rented it was towed. They are so incredibly unfair and lier and carelessness. I hope their business go down the hill

Nick Smith

1/5

Manager tried to rip me for a $500 cleaning deposit and said it smelled like weed in the car. There was no smell at all cause I didn't smoke weed. Bad experience all around.

Randy D

1/5

Avoid this location. Their process is broken. 1) FYI ..Reservation system does not reflect actual cars on hand or available for rental. Your reservation is basically worthless. 2) After being incredibly patient and waiting over an hour, the employee finally told me despite them acutally having the car I wanted and waiting while they clean it, "the system" wouldn't let them rent it, after the employee improperly closed my last reservation, apparently due to a misunderstanding or lack of training. 3) I was forced to travel 30+ minutes to yet another Hertz location that allegedly had the car (Nope). The San Ramon employee refused to call ahead to confirm it was available for me and said I should trust their online system (haha) and that it "should" be accurate if I got a confirmation (Nope - it wasn't). After four hours, I finally got a car but still not the car I had reserved. Be prepared to waste a good part of your day with these folks. Simply unacceptable. Reading the past reviews this is clearly not an isolated incident and not one to likely be fixed anytime soon.