Mars Hill Property Management - Virginia - Centreville, Virginia

Jill Nienhiser

Mars Hill managed my property for about 6.5 years, the first year while I was out of the country and continuing as I moved to another state, until I made the decision to sell. I have been very happy with everyone I have interacted with, from first meeting, through all maintenance and marketing interactions, to final close out of the last tenant.

Of particular interest, beyond the normal wear and tear, replacing a dishwasher, etc., Mars Hill managed a difficult period when my roof failed and the resulting damaged on all three floors had to be repaired in my absence. Ed Lui got on the phone with me and the main person who'd be guiding the repairs, to set expectations since this was beyond their usual support. I was so pleased and grateful for the help throughout that period as well as the rest of my time with them. They found good tenants for me and made my time as a landlord exceptionally easy.

Scott Pafumi

MARS HILL PROPERTY MANAGEMENT, and our service rep Ashley, have done a fabulous job in our transition to a new single family home rental property. My wife and and I are in the process of buying our retirement property and recently sold our home. We needed a "home away from home" while we are in this transition period finishing out our careers in NOVA. MARS HILL provided superior service in their online application and personal attention to detail in accepting our offer to rent from them. I highly recommend their management company and look forward to working with Ashley Schwartz our company rep.
Scott & Meghan Pafumi
Chantilly, VA

Hani Hijazi

They call you when they want you and not answer when you need them.
After I moved out of the house they asked me to fix some issues at the house .. tried so many times to get access to the property.. after so many tries I granted access .. major points been done .. they still charged me for those from my deposit.
As a renter .. they will be sure you kiss your deposit good bye.

Shabnam Shaygan

I trusted the reviews when I decided to contact them regarding a rental unit, and it became one of my most unpleasant experiences. The phone went to voicemail, had to leave multiple voicemails and text messages to arrange a visit.

They showed me a unit, and after I filled out the application and shared my personal information, they said there was a slight change and the available unit is actually the one on another floor. It seemed sketchy since they already confirmed my visit with the tenant on the first visit, and also the availability date changed.

After a few hours received an email about no unit being available while I was informed I was the only applicant during the visit. After a week from my last email, they finally said someone else leased the unit. Dishonesty was a fact during these interactions.

I have no idea why they had my personal information when nothing was available initially. I am not happy with the experience and the way of communication.

P G

Cannot say enough good things about Edward and his team. Super attentive, super patient, and super professional. From the beginning, when searching for a property management company, their strategy was not to convince me they were the right company, but rather to help me understand what I wanted out of a company and to see if it was a mutual fit. I'm sad that our 8 year relationship has come to a close, but such is the nature of selling a property. Highly recommend!

Jon Livingston

Edward and the team at Mars Hill Property Management continue to impress me even in the 4th year of our business relationship. At every turn, the folks at Mars Hill have performed with candor, professionalism, and alacrity. They communicate with both owners and clients clearly and promptly and they provide outstanding service. I am very thankful to be a Mars Hill client!

Carole Steele

I recently left a Mars Hill property only because I was moving to another state. The manager assigned to me, Ashley Schwartz, and others I came into contact with, were unfailingly responsive, professional and easy to work with. Mars Hill maintains its properties, and its website (for placing work orders and paying rent) actually works!

Jordan Serck

Very thankful for Michael Hart as our property manager. He has been very kind and patient throughout a cumbersome home repair process and while dealing with a challenging homeowner. He is the reason we finally saw a 7 month old work order come to completion.