HomeServices Property Management Stafford, VA - Stafford, Virginia

Ron Coley

My agent, Ms. Patricia Martin, has served me extremely well throughout our engagement together. In the process we've dealt with a less-than-ideal tenant who we decided should not have his lease renewed. Patricia handled the notifications and transition from the undesirable tenant to a new tenant very professionally, always the model of integrity. I sincerely appreciate her counsel from our initial introduction, especially how she never presses for an outcome or decision different from the path that I decided that we should travel.

Patricia's management of my account is at the core of why I would hire HSPM to manage other properties, if I had them in the region; and why I would strongly recommend her to anyone who inquired about HSPM.

Dwayne Nelson

I'm really happy with how things are going with Pat Martin at HomeServices Property Management. Right from the beginning, Pat has been professional, reliable, and dedicated to taking good care of my property. Working with her is great – she communicates well and quickly handles any concerns or questions I have. She's was also open and clear about the process of getting my home ready to rent, making the whole property management process easy to understand, smooth, and stress-free. I definitely recommend considering HomeServices Property Management services and working with Pat Martin, especially for folks who are new to this and want a reliable and responsive property management service. Thanks for the awesome experience and support, Pat!

D C

There are not enough good things to say about HomeServices Property Management and the staff who work for the company. In particular, Patricia Martin has done an outstanding job managing my rental property for the last thirteen years. Her attention to detail and professionalism ensuring the property is managed seamlessly, is one of the main reasons why I have stayed with HPM. I can't thank HPM and Ms. Martin enough for her dedicated service taking care of my property the way it should be managed.

Gail Strickrodt

As a Realtor, I have had the privilege of working with Pat Martin of Home Services Property Management. She is an experienced property manager and has taken great care of my clients. Everything was done in a timely manner and her -attention to details is excellent. I recommend her and HSPM to all of my clients looking for exceptional property management.

L

Home Services Property Management provides a stellar customer service experience while managing your rental property. We have used HSPM multiple times to help manage various properties. Patricia Martin has been the absolute best to work with due to her incredible professionalism, dedicated work ethic and her commitment to provide an excellence experience to each of her clients and is truly an asset for HSPM Stafford.

PS PS

HSPM has effectively managed our rental property for years. In particular, my experience working with agent/property manager, Patricia Martin, has been especially gratifying. She offers a wealth of knowledge and professional experience, and is a pleasure to work with. Highly recommend.

Patti Murphy Homes

Because of Pat Martin, I am always relieved when my client is interested in a Home Services Property managed rental listing OR a landlord wants to secure a property mgmt company. She is so experienced and so knowledgable, I am sure there is not situation that she hasn't encountered and resolved. Managing the large volume of homes in the Home Services inventory, she has a tough job but AWLAYS has a smile on her face and a "Can do" attitude. She is the best.

Amanda Apple

This company is the absolute WORST. We went without a WELL (water) for a MONTH and a half (and they wouldn't reimburse us immediately for hotel stays and we didn't have money to pay for hotel day after day so we lived in a house with no running water using 5 gallon jugs to the point I had my builder-father hook up a water tank to the house. We had appliances break repeatedly (took more than 4 months to have our dishwasher fixed, 2 months for the dryer). Any time I tried to contact them about an update on the well, we didn't get calls back or respond to our emails. I even tried emailing the homeowner and they didn't respond either. At move out it took them 43 days to mail our check (after I called to bug them about it), then they added a $750 fee to 'trim the hedges' (what hedges?). We cared for the lawn and cut the bushes at move out - I think they took too long to do the move out inspection and lost too much money repairing their own broken well that they wanted to do anything to keep our security deposit. The stairs on the back deck rotted and gave out to where you couldn't walk down the back deck and they never fixed it the remaining few months we were there. We took very good care of the home, had it cleaned professionally (as it ambiguously stated in the move out information) and they ADDED a $200 fee to clean the floors after they'd already been cleaning claiming they confirmed with the cleaning company it wasn't done, which is not true. I watched the cleaning lady clean the floors. I have contacted an attorney about this. My advice is to save yourself the headache and avoid renting a home from this property manager, especially 30 Stafford Ridge Road in Stafford Virginia.