Keller Williams Pacific Estates Realty - Long Beach, California

catalina ambriz

Our realtors Ryan Honeycutt and Kirstal Mayorga from KW Pacific Estates were absolutely phenomenal throughout the entire process of selling our home and searching for a new one. They had great communication with my family and I. They were on top of things and would always let us know what was going on so that we were never left in the dark. Thank you guys a lot!

Rose Jefferson

The realtor I had, Allison Van Wig, refused to consult with me before making decisions about the sale of my property. She didn't want to make important disclosures to the buyer which she had to do. I was never given a copy of the agent and sellers agreement. Finally, the buyer cancelled her offer a week before Christmas and I was left without a sell when there were two additional offers made. Now I am being told I can not have the deposit, good faith, money the buyer placed in escrow. This agent has refused to live up to the contract between seller and agent. So, character is more important than years of experience.
Be careful who you choose as your agent you will be homeless.

C H

Debra Greco is fabulous in every way! I have never been more impressed with a real estate agent and I'm very thankful that she was on my side when I sold my condo in Long Beach, CA. Debra has so much knowledge of her field and pays attention to every detail. My home was staged beautifully and extra attention was given to making sure that I had the help I needed every step of the way. Pictures were professional and I was really impressed with the marketing material. Debra is very well networked in her field and I'm sure that's the reason I had a buyer within a short amount of time. From staging to open houses, to beyond the sale, you don't have to worry because you will have someone looking out for you every step of the way. No stone was left unturned during this transaction. Whether you are buying or selling, Debra Greco truly knows the value of real estate in the area and looks out for her customers.

Eric Walsh

BUYERS BEWARE - IF THE SELLER SUGGESTS THIS ESCROW OPT FOR A DIFFERENT COMPANY!

I am currently in escrow with Pacific Estates Escrow for a condo that I am purchasing, my escrow agent's name is CARLO BAUTISTA. His manager's name is LEEANN (I'll get her last name).

I have never been more appalled at the lack of professionalism from a company. My escrow is scheduled to close today (Monday, April 10) however I was made aware at the end of business on Thursday (4/6) that the escrow was going to be delayed 3 days.

We've been in escrow for a month and a half (almost 45 days) and I get basically one full business day's notice that my escrow isn't going to close on time? I have painters scheduled, floor guys scheduled, movers scheduled that all have to be re-arranged and moved at the last minute. Even better - I have a tenant moving in to sublease my place so I MUST be out of my place in the next couple days.

Currently I am trying to understand why my escrow is closing two to three days after was originally stated. Apparently this is impossible - I have been calling my bank, escrow, and even the seller's realtor just to figure out why exactly I'm going to be paying an extra $700 to reschedule, store my stuff, and schedule a delayed move in.

Today (my stated close date of all days) CARLO is currently on vacation and apparently there is NO ONE else in the office who can pick up my file and explain to me why the closing date is being pushed back.
LEEANN, you are his manager - you're telling me that it is literally impossible for someone else to make sense of his notes and explain to me why I can't move into my condo?

Is this how Pacific Estates Escrow does business? When I talked to LEEANN on the phone I was given a lot of different reasons as to why it was being delayed... I called my bank and had the lender talk directly to escrow because at this point it has to be SOMEONE's fault.

I will update once this nightmare finally ends.

Steve Gottlieb

As a real estate broker for over 30 years, I will say that this has been one of the worst companies that I have worked with. Not really sure they know what they are doing, and everything takes forever to get from them!
Will not ever use them again and encourage you not to.

Denise Washington

This Keller Williams has Agents are not veey professional. Not willing to work with other agents in the industry on their listing s. When I see this office on a listing, I wiñl pass it up.

Kelvin Oluoha

My experiences have been wonderful. I really enjoyed working with Agent Dallah. Highly recommended!!

Tony Frye

Very professional and very helpful. I'm happy with my purchase.