Coldwell Banker Roadrunner Realty | 29 Palms Real Estate and Rentals - Twentynine Palms, California

Courtney McDonald

Very good reality they have a very good team landlords are amazing if you need any help just ask for Amber she’s amazing and even Ashely . Started renting through them recently and there amazing . Check them out if your in need of an apartment or house .

MrMK L

Amber and Ashley are both top notch @ 29 Palms office: Amber went above & beyond-- Highly recommended!

Justin Loughran

My experience with Coldwell Banker roadrunner realty has been excellent. Devin was a huge help as I was deployed and had no place to live. He went above and beyond to iron out details so I could move in 8 days early so my girl and I would not be homeless when we returned to California. The home we rented is beautiful and well taken care of. All minor details that needed repair he took care of by having a contractor contact us the same day to schedule repairs. They have treated us with the utmost respect and helpfulness. Zero complaints, and I highly recommend them. I spoke to all other local real estate companies in search of a home while deployed to Iraq, and Devin was literally the only true professional I ever spoke to in the Twentynine Palms housing market. They go above and beyond for customers where other agencies won’t even call you back. My girl and I are very grateful that we are doing business with Coldwell Banker Roadrunner Realty.

Laura Berry

Our experience with this company was horrible. We had to make a cross country move, and we were continually assured move in dates that kept getting pushed further and further back. We ended up arriving in California having to wait about 4 four days until we could move into the home. Once we were in, we discovered that rats were living in the outdoor closet housing the water heater, rat sign essentially encircling the home, and the water heater was not properly installed (which resulted in a gas leak). The drive was also covered in debris which included nails and broken glass. While we loved the house we lived in, we couldn't help but feel concerned for the home owners. It was clear that Road Runner was not taking care of their property. The only member of their staff who actually seemed to be focused on her job and acted in a professional manner was the young woman who looked over the house before we left. She discovered that the swamp cooler was badly in need of service and that water was actually pooling on top of the roof. If you're a home owner thinking of renting your property I would investigate other homes managed by Roadrunner. Hopefully, their management style has improved, but if not, be careful.

Ohana 97

Coldwell took over for another rental company who managed our property. Due to the well known name we had high expectations, but have been extremely disappointed. The communication with the stafff in the 29 Palms is awful, pretty much they lack any professional courtesy to reply or acknowledge emails and phone calls. We always had to follow up with more phone calls and there was always an excuse for why they didn’t reply. We weren’t even told our tenant was moving out. We only found out when we didn’t get our rent for the month. Our house was poorly cared for by this company. They allowed tenants to build into the structure of our home without our approval and never told us. We had to point things out with inspection photos.

When Danielle was there at least we had someone who cared and went above and beyond. Stephanie is the current office manager and lacks professionalism. Our concerns and business were of no value to her. We do not recommend this company and sadly will never do business with any company affiliated with Coldwell. We trusted them in managing our home and regret we didn’t cut ties sooner.

jUSTIN Redmon

Although we didn't end up renting through Coldwell Banker, I can't say enough good things about Danielle! She went above and beyond to make sure we had a great experience with this company. She is very personable and professional, unlike any other agent we met with. We highly recommend asking for Danielle if you're planning on using Coldwell Banker in Twentynine Palms.
-Kimberly and Justin

Jade Meek

Devin Sanabria is who we worked with and oh my gosh he was amazing! We are a military family and had a month to find a home and today we felt absolutely defeated as for 5 days we had a landlord tell us the home was ours and not to look anywhere else for a home to come to find out they chose someone else for the home and didn’t want to tell us. We contacted Devin about needing a home and he made it possible in 1 HOUR!!!
He did everything in his power to make sure my husband and I and our twin baby girls weren’t homeless. He was a true blessing and helped our family more than we could ever thank him.
He is an amazing worker and sure cares about his job and clients! 5 Stars from us absolutely!

Sarah Sabella

Do not, by any means rent from them!
The level of detail you are expected to go into with your pre-move in survey in order to get your deposit back is beyond absurd. We moved in and felt we were quite thurough. We noted the floor peeling up, the hole in the wall, the need for paint, the extreme lack of cleaning, scrathes and dents, literally everything. After living inthe home a day we realized a toilet didnt work, the screens were all bent, and many more issues. But we could not ammend the survey. So we submitted maintenance requests for almost everything. We ended up fixing the toilet ourselves, straightened the screens as best as we could, and lived with the hole. We upgraded the thermostat, installed a water filter, had a new cable/internet line installed as the previous one had been installed incorrectly, and other various upgrades at our expense. When we had our move out survey, Stephanie did a full walk through noting the few things she saw (mainly cleaning), all of which we adressed. I cleaned every surface, scrubbed walls and base boards, ensured that everything opened and closed and was in working order. The carpets were professionally cleaned and documented. We moved across the country feeling good. After absolutely no communication from Coldwell we recieved less than half of our deposit back. The list of "damages" was a mile long and included things that were present long before we had even moved in and were never discussed during the move out walk through, as well as quotes to entirely replace things that had minescule damage, driving up the price. When we communicated with the landlord directly he was unaware of any of the issues. Coldwell hung up on us when we tried to get answers. They insisted they had no documentation on the house to compare our claims. There was some staff turnover, so naturally they pushed the blame onto no longer employed staff. We had to contact the carpet cleaner to look through his documented photos, to ensure we werent charged for pre existing stains. I had to contact the cable installers to ask for documentation of the holes from the old cable lines. Every other company in the area had photo documentation and yet the property managers conveniently had none. They outright stole our money. When they got tired of dealing with us they simply stopped responding. We had complete communication with the home owner during this time and he was floored they werent acting professionally or doing right by him, even when he made specific requests to get things handled and new renters moved in. He only knew we were moving out because we had told him, again no communication from Coldwell. We had heard nothing but horror stories about Coldwell and we are dissapointed we didnt heed their warnings. It cost us. So im warning you now: you will not have maintenance done, you will not be spoken to, and your money will be stolen from you. If you do go with them, make sure you stay in the area long enough to take them to small claims court....you will need it.