Acura of Milford - Milford, Connecticut

Keisy peguero Mañon

hola mi nombres es keisy, un gusto. me he llevado una desilusión demasiado grande con su equipo de trabajo, desde que compre el vehículo les hice saber, que la puerta no funcionaba, el aire acondicionado tampoco funcionaba, me entregaron el vehiculo con el espejo retrovisor roto, les pedi que me arreglaran todo para si obtener mi vehículo en buenas condiciones. se tardaron una semana con mi vehiculo y me lo entregan solo con el aire acondicionado funcionando. y la puerta? y mi espejo retrovisor? desde un principio fui bastante clara con lo que pedi!!! y encima unos de sus empleados me dice que lo prioritario solo era el aire acondicionado? es en serio? y que me hicieron un favor reparandolo sin cobrarme dinero? donde es su responsabilidad! regrese en la semana a ver si podia cambiar de vehículo, o sacar un lease con un vehículo completamente nuevo pa no pasar por tanto malos ratos como lo he pasado ahora mismo!!! Y su respuesta es decir que no,donde yo tengo una garantía de 30 dias!! No me dan soluciones, solo problemas!!! Deberian de mejorar!!! Piensa antes de comprar tu auto aqui!!!

Scott K

Fantastic dealership to work with. Ben was my sales consultant and provided clear, concise details on my new purchase. I test drove with Ryan who clearly knows the engineering and features of Acura vehicles. Thank you Acura of Milford for an easy,, quick and extremely satisfying experience.

andreina jimenez

I am exceedingly frustrated with Acura of Milford. I purchased a 2022 Acura TLX type S from them and have been servicing my car ever since for maintenance. My car was stolen and recovered, and I took it directly to the dealer to go thru the insurance process with them and it has been a nightmare. I received one update after several calls, an in person visit where the person servicing wasnt there, and multiple vms. When I asked, apparently NONE of my msgs were received by Tom. When I finally get a hold of them I get a note that they are waiting for my insurance to call back when the correct process is to submit a supplemental form. The person doesn’t know how to handle insurance claims, is constantly making me be the middleman which I would gladly support, if I didn’t have to hound them to understand that apparently they need my help. My car sat in the dealer for a week without an actual plan because of this and now my car has been there for four weeks total and I still haven’t received an update. I tried calling and just got sent to a general voicemail. At this point, I no longer have rental access thru my insurance and it’s made worse by the incompetence of “waiting” for my insurance instead of submitting the right documents. On top of it they dont offer a rental from the dealer, which I wouldn't have minded if they weren't wasting weeks not doing what they are supposed to do. Im devastated my car got stolen and now Im dealing with this constant dodge from this dealer. Please do better and call me back!

Alex O

I recently purchased my first car from Acura of Milford, and the experience was exceptional from start to finish. As a first-time car buyer, I was a bit nervous, but the team made the entire process smooth and enjoyable.

A special shoutout to Ryan Draper, our sales associate, who went above and beyond to ensure I found the perfect vehicle. Ryan’s expertise, patience, and genuine care made all the difference. He took the time to answer all my questions and made sure I was comfortable with my decision.

I also want to acknowledge Kamoy Blake, the business manager, who handled the financing and paperwork seamlessly. Kamoy’s professionalism and efficiency made the final steps of the purchase quick and stress-free.

Overall, Acura of Milford provided a top-notch experience, and I highly recommend them to anyone in the market for a new or certified used vehicle. Thank you, Ryan and Kamoy, for making my first car-buying experience a memorable one!

Ashale Isaacs

To start, car buying process has always been very long and dreadful for me. I returned back to Acura of Milford for a second time and was assisted by Craig for the second time. He took his time to make sure I was going to be walking out that day with a car. With the help of Mike, he worked very hard to come up with different plans and possible car options that may be of interest to me. Mike was working for hours with me to make sure I was satisfied with my decision. Not once did I feel pressured. Vincent was very helpful through phone/text by helping me get an idea before I even went into the dealership on what monthly rates would look like and helped answer all my 1000 random questions. Ryan was great at keeping a positive environment and helping to make sure I was happy before signing my life away. He was very knowledgeable and could tell when I wasn’t satisfied. Last but not least, Kamoy the Finance Manager she fought long and hard with the bank to make sure I was getting the best deal possible! She even stayed late to make sure I was walking out that day with my car! I will forever be grateful for her! The team at Acura of Milford are absolutely amazing and I would recommend to anyone looking to get a car! I will be loyal to this location for years to come! Even if it is an hour and 10 min away! Thank you guys for making this stressful process such a dream come true! You are all amazing!

christine Lula

The car buying process is often unpleasant and aggressive. However, Ryan Draper and the entire team at Acura of Milford were a pleasure to work with. Ryan was attentive and followed up with all my questions and no pressure.

Ryan, Mike, and the entire team at Acura of Milford were pleasant, helpful, and went out of their way to ensure that I got the best deal, from the sale of the car to the financing.

If you are in the market for a car, I highly recommend Ryan Draper and the entire team at Acura of Milford.

Christina Dube

Ben was amazing! I was really specific on my budget and in a pinch since my previous vehicle was totaled. He, and the entire finance team worked really hard to make this happen for me. Great deal on a great car! Many thanks!!

Vanessa Elise Yezen

Ryan was exceptionally helpful in educating me in leasing a vehicle. He worked closely with me to make sure I was choosing the right car for my needs in addition to finding the unique interior/exterior combo I was looking for. Definitely recommend speaking with him to help you find the best car for you.