CMA Management - Plano, Texas

Tiffany Swait

As a first time home buyer I was unaware of how horrible it could be to live in a neighborhood with a terrible HOA group. I now know when I buy my next home, which will be soon because of this company, I will do my research. We cut our grass weekly. We use TrueGreen because my neighbor has a yard full of weeds. We water our grass 3 times a week. This heat has been really hard on our yard this year. My neighbor tore my grass up with his big trucks and then laid grass over the spot from his backyard. Now I have a large patch of crab grass at the end of my yard. Our awesome HOA is now harassing me about a patch of crab grass that grows slightly faster than the rest of the grass. I am getting letters that my yard is not maintained because of this. When I asked if they really thought I got all the other grass cut and trimmed but not that section? They said I wouldn’t believe what some people do. Now I don’t care what other people do. What I do know is behind my home appears to be a unmaintained forest. It is scary coming home at night not knowing what could jump out. Also, the patch of grass they are taking a picture of is no higher than several yards I see in this neighborhood. Also how it that I keep getting letters as if it wasn’t cut since the last time they took a picture of it? Wouldn’t it be taller and growing wild. I feel this is unnecessary and the is is only one situation I have had with them. Life is too short to pay to have people hassling you about something like this. Get the people who actually don’t maintain their grass right? Last, I have requested a call from management and no call. Very disappointed and please don’t move in a neighborhood managed by this company.

Hesham Bakr

This is an absolutely hell company to deal with! We love our home and our community, but they are literally the worst thing about where we live.

Recieved a tree violation after the last storm in April where all DFW was severely impacted. The violation stated multiple trees. I filed an ACC within 2 weeks, but was unable to find trees, because every single city, county, HOA and homeowner was looking for the same. My ACC was denied because I did not name a nursery, even though I explained that I was unable to find one who would provide me with 2 trees. I finally found one in Arkansas! Resubmitted the ACC, it gets approved, and the trees are planted within 3 days of the approved! Right species, right size and right spec of trees. 30 days later my violation gets escalated to a final warning and now I am paying $25 per day! The reason? One of the tree that was replaced lost leaves as it was acclimating to the new soil withon 6 weeks of its planting. Needless to mention that the tree traveled from AK, we have had 100+ temps and no rain from the day the tree was planted. But they are demanding that I replace it AGAIN even though the tree is showing signs it is healthy and regrowing (I provided photos of the regrowth and photos of the regrown canopy). It has literally been 6 weeks folks, but CMA thinks that this tree is dead on arrival. Oh, and while they are at it, they added another tree that was not in the original violation. It is an 8 yo tree with a very established root system and is clearly healthy, but apparently it is too short. This tree was damaged in a storm 3 years ago and no one said anything about it until today. But it gets conveniently added to the violation after the fact, and the same deadline apply even though it was never included in the original violation. According to the CMA Rep, my violation is for "multiple trees" so any and every tree would be included, even if the issue occurs 2 or 3 months after the violation. I basically have an open violation for everything that relates to trees.

The rep admited that the original violation is vague and that they did not include photos of the impacted trees because they had systems issues. What a joke of a company!
May I add that all our parks have been missing trees for over 4 months. When I asked why, they said their is a tree shortage. I guess there are double standards and they are allowed to go months without fulfilling their obligations.
Unfortunately, I may have to take them to court. It shouldn't be this difficult!

Danielle Watson

This property management company HOA for the Linden Hils community in Little Elm Tx appears to be extremely hands-off.

This neighbor has had this broken down truck with stockpiled trash, blocking the side walk parked here for an ongoing 5 months now. Not only is it an eyesore, it's unsanitary & attracts flies/bugs. On windy days, the trash blows around into other neighbors' yards.

We love our community & homeowners abiding by the rules should not have to tolerate inconsiderate renters.

As seen in the attached pictures, this does not live up to community HOA standards & most definitely does not make our neighborhood attractive or appealing. It's unbelievable to me that if you are routinely doing standard checks, this went unnoticed & unaddressed. One would think this type of violation would be aggressively pursued.

Richard Hucke

Lights at the front of my neighborhood have not been working for months. I’ve written the CMA portal and I have Anthony assigned to my case giving me attitude every message. I don’t appreciate it I pay my dues and I want my neighborhood to look nice.

I’m regards to your reply maybe you should train your employees to not be sarcastic and make people feel like they are beneath them for complaining about issues to our neighborhood….to the company that is supposed to resolve these issues . Your CMA - managed resident

Sarina Clearfield

This is the worst HOA management company I have ever had to deal with. I’m not sure why anyone would want to work here or how they sleep at night knowing they make other people’s lives miserable.

These people have no empathy and no compassion. If you're in the hospital and dying and you receive a violation letter you better raise yourself back from the dead because they make no exceptions.

Not sure how they have a 3 star rating, they must have reviews written by employees.

If the home you are looking to purchase is located in a community managed by this company RUN.

CMA Management, who hurt you? Why are you so mean?

Julian Santiago

Terrible HOA! We are paying $75/ month for absolutely nothing. Neighborhood around us looks like crap. Garbage all over. Cars always parked covering the sidewalks. Can’t use the pool or the park because there is always fights and shootings. Only nice area is my street because myself and my neighbors communicate with each other. This HOA is straight up GARBAGE!

John Willington

The WORST management company I've ever dealt with. They don't email or send physical letters. They take forever to get anything approved or denied. They have to be harassed to actually get anything taken care of. You can never reach the department that you actually need to talk to. Our HOA Board will be firing them at the end of the contract.

Gloria R

Worst HOA - paying so much money for them to not do anything. I have placed multiple work orders and called. All I get is a voice mail and nothing fixed.