CRMLS - Chino Hills, California

Kelly Asbaghi

The system automatically changed my listing to sold when i attempted to extend the pending status it would not allow me to do so. Next thing I know i am being fined $200. when I asked for a review I was billed an extra $100 for a review that I was not allowed to attend or get a trancript of. way to make money off of your members. Needless to say I will only do pocket listing from now on and save $$$

Deborah York

Brandon Lara is Awesome! He took my call today and took the time to listen completely and with sincerity. He was patient, professional and helpful. He addressed the issue and fixed it but also took time to explain everything to me, so I felt 100% confident everything was handled properly. I truly appreciate his thoughtfulness and his amazing customer service! ?

Robert Sizer

I had the pleasure, yes pleasure of contacting CRMLS customer Service today!
Trina, the rep I spoke with first walked me through what I needed to resolve my issue. I was directed to chat with Sabrina Q. Who told me exactly what I needed to do in short order. There were no long waits & everyone was personable & helpful. When was the last time you had a customer service call like this?!? Kudos CRMLS!

Jennifer Joy Miller

The ease with which accessibility to the tools are here makes CRMLS fantastic! From CMA's to searches, classes to a host of other cutting edge tech supportive programs, the site is overflowing with expansive options. Always on point. I appreciate the customer service when I call or stop in as well.

Wayne Shaffer

Worked fine until they did the 'improved' interface. Unable to login for DAYS. Listings no longer possible. No photos, no listings, no viable assistance. Anyone else? Seems I can't reply to a comment. The company says I should reach out to support. 4 days of that now. Chats, email, support, local office, licensing. Days of it. Never should have rolled out a interface that doesn't work. If I had done this when I was a network administrator I would have been fired. Don't tell me to do something, fix it.

Brian G

I'm just happy that even though CS says that they'll get back to me within 48 hours I usually hear back from someone within 24. They are helpful and make sure that I do things correctly to avoid any trouble with compliance. Meaning if they don't know they refer me to my legal rep and then back to compliance once my legal team has given me their approval, to make the necessary input. They just don't wing it, potentially leaving me vulnerable. On top of that both parties with whom I've spoken have been patient and polite.

Edith Rodriguez

Had one of the best experiences with Tammy Barber-CRMLS help line. She was super nice and paid great attention to my concern. She not only took care of the issue but also followed up to make sure all was good! Thanks Tammy! Wish all helplines had this same level of service! ?

Jennifer Heflin

I was very happy with how the CRMLS handled a situation I had over the weekend. I clicked on Chat... Christy I was corresponding with was extremely patient and was able to resolve a Hugh problem I had. I was so appreciative and thankful. She went the extra mile and called me to let me know my listing photos syndicated to the different sites. It made my weekend!

Also, previously CRMLS has been extremally helpful when I call and always there to help when needed. Thank you!