Ideal Properties of Florida, LLC - Ocala, Florida

Luz Q.

No renten una propiedad con ellos. Cuando tú le rentas tienes algún problema ellos no quieren venir a reparar y luego si te vas se quieren quedar con tu depósito completo sin haber reparado nada. 7 años le renté la propiedad no quisieron cambiar alfombra , no quisieron cambiar gabinetes de la cocina ,nunca terminaron de reparar uno de los baños me fui y no me quisieron devolver el depósito completo. Luego ellos rompieron la puerta de entrada , antes de ir me puse unas cosas al frente por si alguien se las quería llevar ellos pasaron antes de que yo le entregara las llaves tiraron fotos para decir que yo le había dejado el área sucia ( para quedarse con parte del depósito). Me fui y yo no soy responsable del basurero que la gente tira por el área se pusieron a decir que yo dejé basura. Busquen otras alternativas si quieren rentar propiedades pero no lo utilicen a ellos.

Keisha H.

They are absolutely terrible. Not only did they allow tenants to destroy my property, but also several people not on the lease were living in the house. We had to exterminate the property due to fleas. The tenant stayed for almost 2 weeks after the lease expired, we have to initiate eviction proceedings, and now, 45+ days later, the management team will not reply to 5 emails and calls requesting a final statement of charges. And the tenant did not pay holdover rent. Just trash. Do not use this company. Absolutely horrendous, disrespectful, and awful experience.

Jessica K.

RENTERS BEWARE!!!!
Horrible experience. We moved here from Georgia. When we signed the lease we were told the house would be cleaned, that the tub would be refinished and other minor things before we moved in. We get there with our Uhaul and guess what? None of those things were addressed. We were already here so what other choice did we have than to just move in? It doesn’t end there. Outside of all the minor thing that needed to be fixed, our biggest issue was the mold smell we were forced to endure for almost a year that we lived there. The A/C smelled bad even though we changed the filter and tried different things. We found out the bathroom had mold that was painted over because a few weeks after we moved in, it started showing again. I reported the issue and they did the minimum to address it. A whole year almost my family lived there with that smell never was it fixed. 1 month prior to the end of our lease we received a notice saying we had 30 days to move. I’m glad we had the money to move in such short notice but I can’t imagine how devastating this would have been to any other family especially RIGHT BEFORE CHRISTMAS!!! After moving out they attempted to keep my whole security deposit and say we OWED like $800 for damages. When I asked for an itemized list with receipts, the amount went down to them only refunding us PART of our deposit. Come to find out they claim the mold issue was our fault and keeping the deposit was justified even though I reported this since the 1st month we moved in and continued reporting throughout our stay. I would’ve taken this to small claims court but the time out of work it would have taken me was a bigger amount than the deposit they kept. They are BY FAR THE WORSE property management company I’ve EVER dealt with. If they did this to us who NEVER missed a payment or paid late, I can’t imagine what they do to other families. Had us living with mold for a whole year and notified us we had to move out right before Christmas. Morally despicable. Don’t let their smiles fool you when they’re showing you a property, all they want is a signature and your money, they don’t care about anything else!!!

RENTERS BEWARE!!!!

Melia J.

Worst! I lived in one of their properties in Gainesville Casablanca East & it was infested with bats! they came out once & put a net so the bats could leave & supposedly not re-enter WRONG! bats were living in the walls of the apartment in my daughters room! & every time I would reach out i was always given the “run around” Everyone would make you feel as though you’re the problem any time you needed something fixed especially Kim. I was given 30 days DURING HIGH TURN! To find a place for my 6 year old & myself because they wanted to sell the unit. I left the the property clean NO DAMAGES! And was still charged $180 carpet cleaning & $475 for AC pull & clean! Keep in mind that was a brand new AC unit because the last one was from 1990! Super old & hazardous! They were supposed to get an inspector to come check the A.C unit out to make sure it was up to code & no one showed up! I spoke to Carolyn & Kim several times after move out about my deposit & neither one of them mentioned anything about a claim being filed. I filed a dispute but now everyone has been ignoring me. Good luck with this company! They’ll take your deposit!

Rob M.

HORRIBLE about fixing things...Takes WAY to long get the workers to come out.. I have old fencing that was replaced sitting in my yard for 2 months. The house is nice enough tho, just need to be more timely with the outsourced service calls. Please do better.

Teri T.

Ideal properties basically rents places, gives you a 6 month lease ..waits approximately 2 yrs to send you a letter stating you're getting a rent increase of whatever amount and then asks for another $500 or $600 extra deposit to allow you to remain in the same property you've been paying for 24 months on time..does that extra deposit make any sense? Of course not, nothing in America is making sense as of lately! So basically whether you agree to another year there or month to month rentals..the extra deposit is still required in 2 weeks or you're asked to vacate!
Not very professional is it ?
It is my experience and I don't feel it is the right way to conduct business with honest tenants.

Night M.

We enjoyed our rental we had through ideal properties. They were always very polite and helpful on the phone. For those who rent through them, I would advise to make sure when your lease is up to clean your rental. Ideal properties is very fair and they will return your deposit in full.

cynthia B.

I have lived here for 2 1/2 years. I love it. Minimal problems but any I've had is fixed right away. Love Kim in the office she's professional and friendly. Always willing to help. They have my 5 stars!