Innovative Realty & Property Management - Maitland, Florida

fabian M.

It's a great company who always want improve the service and help the tenant.

Es una compañia confiable y recomendable. A pesar de que no hablan español, siempre buscan la forma de ayudarme por mensajes de textos en ingles por cualquier inconveniente que tengamos.

Katrina H.

Extremely negligent when it comes to completing repairs. My apartment flooded twice during my time there, through no fault of mine, and pictured here is what happened to the vanity in the guest bath room due to the first flood. It was like this for at least 2 months and continued to get worse and worse, and with it the smell throughout the whole apartment as the particle board and wood rotted away. Finally I got fed up and decided to take advantage of my month-to-month status on my lease and leave as soon as I found something better. First Innovative tried to tell me I needed to give them 60 days notice until I recited Florida law and they relented. I called them today because it’s been almost 2 months with no word on my security deposit. Now they are telling me I owe them money but will not tell me how much or what for, stating they sent me mail detailing the charges that they won’t discuss over the phone. I never received the mail and Samantha (who answered the phone) told me that it was “returned to them,” but then changed her story moments later saying that actually I received and signed for it. Clearly I did not. STAY FAR AWAY FROM THESE PEOPLE. They will neglect your needs as a tenant, blame you for anything they can, and they will try to take you for all you’ve got. Luisa is the only one in the office that shows a modicum of giving a crap, but she’s difficult to reach and clearly has no intention of staffing for a business that puts anyone but themselves first. Ps, I’ve sought legal council.
Innovative is a despicable organization. Just take a look at how they respond to their negative reviews on here, arguing and deflecting blame, they even accuse one user of a “fictitious” name. Gross.

UPDATE:
Look at the owner’s response here! Openly lying and defending their actions. They should be ashamed. I never signed for anything from their office and told them so.

theodore K.

Back yard was destroyed by tropical storm Ian. Has been almost 2 years and almost nothing was fixed. 3 areas are in violation of code due to swimming pool. Stay away. Horrible company. They have been aware of issues since the storm hit.

Natalia B.

This is my first time with this real estate agency. I don't speak English well, but Vanessa has been very patient with me and her service has been wonderful from the very beginning. She helped me make the process easier. Excellent service.

Hsu H.

The property manager, Luisa from Innovative Realty is very professional and responsive. The company always consider the owners' concerns and take good care of the tenants. They are the best team in Orlando area that I ever meet. Thank you all for the hard work and, good job Innovative!!

Nelson F.

I am moving out after 6 years in the same apartment. Throughout my time, all repairs, problems, and situations were handled promptly and professionally by the Innovative team. Even during times of conflict, Innovative staff always listened to my concerns and responded with pertinent and appropriate information.
Regardless of the issue, they approached each situation in the spirit of collaboration and professionalism. I am grateful for the excellent service and care provided by this management team.

David A.

Renting with Innovative Realty was a great experience. They are very organized and took care of everything for us. The house was in great condition and we simply loved it.
Luisa was wonderful explaining everything we need to know to have a great experience as tenants.
We look forward to stay here for many years!

Dale A.

We rented a condo through Innovative for about 1 1/2yrs while we were building a new home. We had a great experience from day 1. We didn’t have many issues but any minor thing that came up was handled quickly and professionally. Gil, Luisa & everyone we dealt with were great. I highly recommend Innovative Realty LLC