JAB Property Management & Maintenance Services - Stockton, California

Sam Walker

Please avoid this company. They charge a $47 application fee per tenant before even showing you the property. I asked several reps that I just wanted to see if we liked it first, but they refused to allow us to see it. The fee is nonrefundable, so if you view the property AFTER applying and don't like it, you lose $94 if you are moving in with your spouse. This is a scam. The lady on the phone said, 'If we didn't charge upfront, we'd just be showing properties all day.' That is literally their job: to show properties and rent them out.

April Cox

I recently applied to one of their properties and paid a $47.00 application fee. I was confident my application would be approved because I have excellent credit and rental history for the last 16 years. My current credit score is 807 which is calculated based on debt/liability types, trade lines, rental payment history, and renter behavior. The higher the score the less risky the consumer. The score is used to calculate the likelihood of a person defaulting in loans or payments. I was called by someone from JAB who asked me questions over the phone about information that was on my credit report. For example, if there were other tenants who would be living with me, and how often I would expect siblings to come and visit. I found that strange because I indicated in my application that I would be the only tenant and listed a sibling as an emergency contact. He indicated it was unusual for an individual person to apply to a three bedroom place. While I can appreciate other people do things differently, I specifically wanted a place that had multiple rooms to accommodate an office and gym in addition to my bedroom which I told him. He stated I would receive an email after they ran my credit report and back round check indicating if my application was approved. I received an email yesterday stating "your application was denied due to insufficient credit history" even though the report they provided has 10 accounts on them indicating that I "pay account as agreed." Yes, most of my accounts are a zero balance... because I pay my bills and I pay off loans. Based on all of the evidence that I can see, I was denied not due to sufficient credit history, but because I am a single female. It is clear that they also did not contact my rental references as well because they would have informed them that I am an excellent tenant. I wanted to ensure other people were aware of my experience and save their money and apply elsewhere.

Rodger K.

Former tenant here. They incorrectly replaced the unit's water heater and it leaked natural gas so bad the whole house stunk immediately after their in-house repair man finished the job. I called them about the obvious gas leak and they told me it "wasn't their problem" and to call PG&E. Well I did and PG&E came out to fix their bad work and sent them some legal warning about endangering the tenants. Another good example is that I got multiple eviction warnings for not keeping the lawn cut when THEY WERE CHARGING ME LANDSCAPE FEES and they were the ONES CUTTING THE LAWN. Avoid these horrible landlords anyway you can.

Glenda Bland

Dissatisfied: Last week my niece and I submitted an application also paid a $47 processing fee a piece to one of their properties and end up getting denied. Received an email that wasn't explainable and when I called to see what was the reason our application was denied the lady was very rude and didn't want to tell what the reason was just said we don't qualify for any of their properties. I know my credit is very good and all my accounts are in good standing I checked my credit every week. By us not being qualified they could have gave us our money back. So I would not recommend this agency to anyone ?

S

Pretty terrible place to live in all honesty. Instead of repairing the hot tub they just filled it in with concrete. The pool is always closed. Lately, we have extremely limited access to our MAIL which I'm positive is actually illegal. The mailboxes kept getting broken into so they FINALLY put a secure steel door over the mailboxes but now it's always locked and maybe open an hour a day if we're lucky. Of course, the residents work so trying to get our mail is impossible. And they have the nerve to send out emails saying we need to check our mail more because the boxes are full and mail is being sent back. Ha

Crime is so high here our cars are broken into or vandalized. So yeah, do not recommend.

Tim, the office manager is ok-I think the main office is just impossible and don't give him the resources to do his job.

Kevin Clark

I paid $90 for an application & background check fees over a month ago. I was interested in a certain property to rent. It should have taken only 1 week or less to process. After 3 weeks I did receive a phone call, but only to confirm what property I was interested in (they should have known this, it was on my application). After another 2 weeks, I went to the JAB offices on Kelly Drive. No one there could give me any information on my application. I left my name and phone number. Someone called me 2 days later and only said it takes time to process everything. After over 5 weeks of waiting, the availability listing for the property was taken off their availability list. This company totally dropped the ball and didn’t do a thing for me. Very unprofessional and rude. They refused to refund me for services not given. I DO NOT RECOMMENDING USING THIS SERVICE!

Billy Martin

Very bad place. Would not recommend anyone to go through these people. We had called on a property that was listed and the lady there told us that we would basically be first in line due them not accepting applications for it yet and was not going to be legit listed for another 2 weeks. Once we submitted our application fees ($150) i called back a few days later to get an update and make sure they had received everything. The lady had said that the property had been rented out and they had went with a different tenant. I had asked how when the property was not supposed to be listed for another week and a half She could not explian. We then continued to see a listing for the same address for a a month and a half after that on different websites for rent. We assume that they are leaving the listings up purposely and collecting the application service fees.

Calvin King

Filled out the rental application for three adults, they did the background check. I gave them proof of income then they asked for a copy of our social security cards and identification. Then they said they wanted to verify our social security numbers keep in mind they had already completed the background check. This cost about one hundred and fifty dollars. Have not heard back from them it has been a month and a half. I have called them twice and was told the person handling our paperwork will call me back. In the meantime the only place they had for rent I was interested in was rented out. Good luck finding a rental if you own a dog even with ESA paperwork because that is a deal breaker for all their properties.