Metro Property Management - San Jose, California

Alexander Ota

This company is one of the worst slumlords I've ever rented from in my 6 years of renting history, they refused to cooperate with me when I had my car stolen and lost the gate key they didn't help me get a new one the entire time I lived in the unit and then charged .e for losing it after I moved out, they charged me for having to remove 2 chairs that were originally on the property, they gave me a short amount of time to fix a door while I still lived on the property and my lease wasn't up for another 6 months, there was no screen on the window when I moved in and they charged me to replace it, they are rude, unreasonable, and unaccomodating. If I could recommend anything to anyone, if you find a property to rent and see their logo I emplor you to seek alternative options. Awful experience I wish there was an option to put negative stars on their review. -5 stars.

Andre Pierre

I have been a client of Metro Property Management for two years. At the time when I was looking, I checked a number of other companies in terms of the price they charged and overall how I felt about them in person. Metro Property Management turned out to be one that was charging the most reasonable price in terms of monthly commission and other fees for renting my house out. In terms of quality of service I didn’t know what to expect - as it was my first property to be renting out through a third party - until I met with the agent at the house. She was so passionate and knowledgeable about the neighborhood and the history of the houses that she earned my trust in no time. After two years of being with them, I attest to their dedication to their clients and professionalism and would recommend to anyone looking for property management companies.

Evelyn Goldammer

We have rental properties that we managed ourselves until we decided we needed a professional to help us out because juggling everything became more than we wanted to deal with. We researched several companies and spoke with each to ensure we understood what we would be paying for. When I spoke with Desiree she was very patient and a great listener which I greatly appreciated because we felt like we had a lot to "dump" on her. She answered all our questions and gave us the most confidence over the competition because she oversees everything and nothing gets past her without getting the stamp of approval.

We also needed work on a unit that we recently purchased that had a kitchen that was demoed when we bought it. I had already received 3 quotes from licensed and insured contractors that were through the roof. When I spoke with Desiree I gave her the run down of our properties and also mentioned we needed to complete a kitchen for our latest rental. She offered to have Artisan builders provide a quote prior to me signing any agreement or contract. We received a reasonable quote that was less than the 3 prior. Remodeling for us has always been a challenging process with contractors. Reno was hands down the best at his craft, timely and affordable. We couldn't have asked for more.

6months later we have been very happy with the professionalism, responsiveness and peace of mind Desiree has provided. We feel the service we are getting is worth more than what we pay and are happy to have found Metro Property Management.

Greta Norager

I am very happy with the service I have received from Metro Property Management. This is the first time I have used a property management company and after speaking with Desiree, I knew I made the right choice. She is very professional and knowledgeable. She was able to find great renters quickly and made the whole process effortless on my part. I would defiantly recommend using Metro Property Management.

Kay Walker

Metro Property Management does a great job managing our rental property. As a property owner, we know that Desiree will handle any issues quickly and efficiently. We are always kept informed of what is going on, and our tenants couldn't be happier. The company's recent transition to new ownership was seamless. We expect to be working with this company for as long as we own rental property.

Juliette Sanchez

Desiree' has been great! When we first consulted with her, she answered all of our questions and has been very patient and professional throughout the entire process. We have peace of mind knowing that she is managing our property. She quickly found great, high-quality renters for our home. She really knows her stuff and provides experienced, sound advice to any of our questions. We highly recommend her if you are looking for someone to take care excellent care of your property!

Kris Wren

We chose Desiree from a listing of realtors and when it was all said and done we couldn’t be more pleased with her professionalism, knowledge of the industry and the efficiency it took to help find a place to rent. Desiree is such a pleasure to work with and we would recommend her to anyone! Life is good and we feel we got lucky to work with Desiree which made this entire process seamless. Metro Property Management did an awesome job.
Thank you so much!!

Z Stanford

As a property owner, I've been dealing with property management companies for many many years. I would give Metro Property Management 10 stars if I was able to. Desiree is a class act and makes my life so easy. This lady takes care of my property and tenants better than any other management company I've ever used. I'm looking forward to a long term relationship.