Molly Maid of Northeast San Antonio and New Braunfels

Reyna M.

Muy buen servicio, son muy amables y trabajan rápido y bien hecho! María González/ Jeanette Vargas/ Isamar A González

Sylvia D.

Taylor N.

I use Molly Maid several times a year to help me maintain the basic cleaning I already do myself. This is my first time leaving a review for Molly Maid. Yorgelis and Maria (team #77) did an AMAZING job. I’ve never had a team clean under area rugs or wipe down the washing/dryer machine!! I’m not sure if you can request certain teams when booking but I will be trying to request team #77 on my next booking.

Kateryna N.

The final charge on my card was not what I was quoted initially. No final breakdown or reasoning for why; no emailed receipt, no follow up from main company (unable to discuss anything with cleaning team due to language barrier). "Deep cleaning" was disappointing. While all of the surfaces planned for were indeed touched, things were just wiped down rather than actually scrubbed and cleaned. For example, where something was spilled and dried down on the stove or a cabinet handle, they just wiped over it without actually scrubbing it off. Very spotty over all. Re: "We reached out to you to inform you of this and received your approval for the extra 30-45 minutes." No one reached out to me to discuss anything financial at any point during the visit. One of the cleaners called me and said they would be done in an hour because I had to step out for an appointment. Nothing was disclosed in terms of extra charges during or after the visit; unfortunately language barriers were a large limiting factor during the whole service. Communication from the company was overall sparse. I did receive a receipt for the service several days after I posted the initial review. This time also including photos of the after of the cleaning. Just like you wouldn't go to an expensive but mediocre mechanic or restaurant or beauty salon twice, I do not intend to use any remediation services from this company. This cleaning was done prior to me having people over so it made no sense to call them back after the guests had come. Just had to rush clean the rest ourselves.

Debra R.

My appointment fell through the cracks when I had to move the date. These incredible people went into emergency room and sent a team out in an hour to clean the whole house after the movers left. They worked as a well oiled machine and left everything perfect (and no chemical smells) Absolutely recommend this crew

jacob S.

Yauni, Rosa, Ruta!!! They did an amazing job! I really appreciate the attention to detail and hard work these three women did! Definitely recommend anyone looking for a company to clean go with Molly Maids! Thank you so much looking forward to the continuous relationship with this company!

Matt R.

This team, Lorna, Diana, and Darlene were simply fantastic. My wife and I were very impressed with their performance, professionalism, and ability to work as a a team. It was like watching a NASCAR pit crew at work! No nonsense but a keen attention to detail. Thank you ever so much!👍 Go Route 72!

Sylvia S.

Team 74, Irma and Yani I had never had anyone clean for me…however these ladies did an excellent job cleaning our apartment. I was very satisfied. I will definitely request team 74 again.

Reyna M.

Muy buen servicio, son muy amables y trabajan rápido y bien hecho! María González/ Jeanette Vargas/ Isamar A González

Lanika G.

Jennifer B.

Sylvia D.

Taylor N.

I use Molly Maid several times a year to help me maintain the basic cleaning I already do myself. This is my first time leaving a review for Molly Maid. Yorgelis and Maria (team #77) did an AMAZING job. I’ve never had a team clean under area rugs or wipe down the washing/dryer machine!! I’m not sure if you can request certain teams when booking but I will be trying to request team #77 on my next booking.