PTLA Property Management - San Leandro, California

Leidy Arenal

Muy lindo apartamento muy amables y puntuales nos atendio monica fue muy linda gracias

Derson Villa

Exelente lugar

Oluchi I.

If I can give a zero rating, I will! I move into this apartment and since moving in, I have no had a single month of peace. If it’s not the faucet, it’s the drain. To top matters we finally moved out and because of a single stain on the carpet, they refused to pay back my deposit but instead sent another bill of over a thousand to cover the carpet. I’ve lived in different places and this is the worst experience I’ve had as a renter. Safe your self from trouble. I wish I had spent a bit more and have my peace. They are just the absolute worse!

Charles Conger

Let's start out with Nicole. nicole is somebody that uses threatening tactics Tries to use her husband's job as leverage against you because he's involved with the county which she resides in flat-out told me to my face when I first met her if I ever gave her any problems about this ran down unit I will just evict you. Then they send a fake contractor crew to fix things that don't know how to fix anything kind of like watching videos as you go and trying to put together a bathroom. Furthermore they try to send the same contractor crew called the handyman that doesn't exist into my home again and then when they try to text me from a different number and thinks that everybody deletes their call log sure enough I found my old text messages Sent them a screenshot of it and sure enough communications has stopped %100. Sure enough I get served with a three day quitter pay right after that by another PTLA staff member. These people are unprofessional do not know law at all And try to act like they didn't get your text message and try to get through you to repeat yourself. Because they think you are not the brightest person they belittle you constantly they act like all the damages is your fault when things are falling out of the ceiling when water is leaking into the wall your kitchen sink smells like black mold have rust all over the house but this is all my fault in their eyes you earned your one star a %100. One more thing if you feel strongly about your property being neglected and you feel like there is no hope there is hope do your research and you might be happy at the end.

Maggie Scott

We were residents with PTLA for two years and had a great experience! Throughout our time with PTLA, Luci M and Lauren were so helpful, incredibly responsive, and completely attentive to any needs that came up. Emergency maintenance was consistently reliable, always friendly, flexible, and took care of issues with ease and thoroughness. We are grateful for the PTLA team, especially Luci and Lauren, and would highly recommend them to anyone looking to move in the area!

Mz Manuel

I met with Monica Roe while viewing one of her properties, she was so nice a very professional. She showed me more than one unit and even asked my opinion regarding each unit. She was very detailed and patient with my many questions, which made me very comfortable. The property was very clean and well kept and that was very impressive. After meeting with Monica I was sold and will be applying for the unit that she showed me. Thank you again Monica!

Samantha Ioerger

Monica is absolutely amazing!! she went above and beyond for me. I was scheduled to only look at one property but she took the time to show me multiple properties. I am so thankful she did because I fell in love with the last one, and I applied right away. If I could give another five stars I definitely would. Huge Thank you to Monica, Shes was such a pleasure to work with.

Michael Keys

Toured Seventy Harlan in San Leandro and I'm very grateful to have met with Monica. She has a wonderful character and a welcoming spirit. Monica was extremely knowledgeable, supportive, helpful and kind. The apartment i toured with Monica was clean and smelled so nice and fresh when you entered. Monica's customer support went above and beyond and exceeded my expectations and did it with a smile.

Monica is an exceptional person and a great asset and PTLA should be very proud for her to represent this company!. It has been awesome and exciting to talk and tour with Monica. Keep it up! You are what makes this company have character! Will definitely be applying soon!