Robust Network Solutions, Inc - San Mateo, California

Stuart Hicks

I met with Wadih and Eric from Robust Network Solutions early this year, 2019, after receiving a recommendation from a close colleague. We are located in Downtown San Francisco and were in need of a new IT management company for our CPA firm due to the transition of our old provider. After meeting with Robust and several other potential IT providers the decision to move forward with Robust was obvious. The changeover and on-boarding with Robust was efficient and quick while still providing a detailed review of our current system and potential improvements. There were some immediate issues that needed to be resolved during the transition; the Robust team explained the issues, recommended a path to resolve and improve our systems and executed the plan with no interruption to our team. The Robust team is extremely responsive and quickly addresses issues. I truly appreciate the proactive approach and deep technical knowledge that they bring to the table. I highly recommend the Robust team and am grateful that I found them to support our CPA firm.

Andrew Maurer

Robust has been very responsive to our company's needs, both in our main office and at our remote sites, for 10 years. Our users have individual access to Robust via the helpdesk, and they often comment on the speed with which their issues are addressed and resolved. With Robust's regular maintenance, on-call services, and IT purchasing, we have saved money by eliminating the need to develop an in-house IT department. With Robust as a reliable partner, we feel secure and confident in our technology infrastructure.

Kimberly Johnson

Our company has used Robust Network Solutions for many years and are very happy with their service. The respond quickly, know their stuff and always have someone who is available to help. Waheed has been our IT tech for a few years and he does an amazing job. With everyone working at home he has been able to diagnose remotely and is always available or finds someone who is. They help us in the office as well as remote. Waheed is an asset to their company! I highly recommend this company.

Ken Sadamasa

Finding competent IT consulting services can be a daunting assignment given the sheer abundance of choices available
in this competitive sector.

In seeking end to end IT service providers consumers need not look any further than Robust Networks, and Mr. Bashar Asmar.

Bashar and his team have exceeded the expectations of all clients that we have referred to them.

Robust Networks excels not only with implementation of solutions leveraging best of breed technology, but they
go the extra mile in taking proactive steps to "future proof" their clients.

I have had the pleasure of doing business with Bashar for several years now, and I can attest to his professionalism and domain expertise.

He is attentive, thorough, prompt, and an outstanding problem solver.

For businesses seeking a full suite of quality IT consultation and services, I strongly recommend Robust Networks
and Mr. Bashar Asmar.

- Ken Sadamasa | Etheric Networks | Business Development Manager

Lawrence Gieseke

After interviewing three companies, we hired Robust Network Solutions in the Winter of 2017 to analyze and provide recommendations to our IT infrastructure and network security. The Robust Team delivered a thorough and thoughtful recap highlighting many areas for improvement, increased security and best practices for our industry in the office and remote access for our field operations.

This is the 2nd General Contractor I have been with to use Robust and am very satisfied with their knowledge, experience, reliability and efficiency. I appreciate their billing transparency and online platform to approve or question pending proposals.

Robust Network Solutions is a terrific resource to have on your side.

Redhorse Constructors, Inc, 36 Professional Center Parkway, San Rafael, CA 94903

Gigi Rosales

Robust has been my company’s IT support since 2018. They help us with everything:
1. From setting up a new/2nd office with wifi, firewall, etc
2. Reviewing our products and suggesting best practices
3. Managing all of our licenses for Dropbox, Adobe Acrobat, Office, etc
4. Setting up a new computer(s)
5. Assisting with emergencies/time sensitive issues
We would be lost with them-Thank you, Robust! Special thank you to Nick Piotrowski who goes above + beyond!

Rhondi Shigemura

Robust Network Solutions is the best solution for outsourced networking, security and IT support. Steve and his team are dedicated professionals who act proactively for companies; whether it's security, cyber security, IT support from software installation through email and server support, they are the best. Troubleshooting and solution driven IT support is their specialty, customer service is stellar.

Grace Redman (Dare To Achieve)

If I could give Salem and the Robust team ten stars I would. I recently did an office move and was nervous about our phone system and computers being up and running immediately in our new suite because I have worked with vendors in the past who made our IT/Phone experience a nightmare. My experience with Salem and Robust was so easy and seamless! Salem was on top of our move every step of the way. He even coordinated our new service with our Internet provider and was available to make sure everything went smooth the day of our new internet service installation. Then there were the phones. Our last phone vendor couldn't figure out how to set up our phone system and they were in my office ALL DAY. I had to call my husband to come and help them figure it out and finally my husband got the phone system working. Then we had trouble with the phone connection with calls and service dropping for over a year. So you can imagine I was nervous about getting our phone system up and running. It literally took Salem 10 minutes....YES 10 minutes to have our phone system up and running AND our service is excellent! No dropped service or calls. In addition, Salem's follow through and turn around time was really impressive. I highly recommend Robust Networks, not only are they excellent at what they do, they make you feel like a valued client instead of a number in a que.