Benjamin Stuckey
1/5
When I moved into this house it was clearly not inspected and had many problems that were not addressed before move in date. As pictures show there was a broken light dangling, broken refrigerator, and moldy toilets. We had all sorts of problems that required fixing. We did not have running water for a few days because it was not set up yet and all of our food spoiled because of the refrigerator not working. We lost over 100 dollars of food and didn’t have a working refrigerator for a few weeks. When we received a working refrigerator, it didn’t fit in the spot so we had a full-size fridge in our living room for around a month. Because we didn’t have a working toilet we had to pee in the woods outside or just let it sit in the toilet. I even had to take a poop outside once because of no running water. It was like I was homeless. The smoke detectors were also not working and the batteries needed to be changed upon arrival. After Hurricane Irma came through there were trees down and nothing was done about them from the owner. As shown in pictures I cut the tree up myself with a hand saw and cleared all debris from the yard because I was sick of waiting and the company said that the owner did not see it as a cause for concern. In fact, apparently the owner came by once and complained about the bushes not being trimmed but said nothing about the giant tree hanging at a 35-degree angle over the yard that could have fallen onto the house, my car, or me when I was outside mowing the lawn. I took a picture of the bushes after that comment and you can see for yourself if they are not looking good. We told the company about the trees hanging over many times but nothing was done. They never responded to my emails about them after a while. The trees were basically held up by other trees that fell during the hurricane and if another big storm comes they will almost certainly come down completely. I made that house much better while living there including caulking the baseboards better and cleaning the entire house upon move in and then cleaning all the hurricane damage myself which both should not have been my responsibility. The maintenance guys were friendly and did a good job when they came but they should have been called in before our move in date which we addressed and were told the house was move in ready. After receiving my security deposit back, I was charged almost $300 for basic repairs and cleaning. Things such as weed treatment, trimming hedges, reattaching a sink to the counter (which I was later told it wasn’t charged after complaining about because it was on our sheet at the beginning of the lease and I took pictures of it). Honestly, who knows. The house was in much better shape upon move out date which should usually mean I would receive everything back because I did no damage to this house. Also, I wonder how much they charged the people before me and then I was the one who ended up cleaning everything. I left behind a lawn mower, shop vac and a shower curtain for the next people but was probably charged for that even though I’m sure the next people will be lucky to have those things. I’m sick of hearing about renters who are taken advantage of by companies and property owners. I have had good landlords but it is rare and when I am ripped off I will certainly get the word out and fight back. So, for those of you who are looking to rent from this company, don’t expect whoever owns the house to care about you or your safety (which can go for any company) and don’t expect to get your full security deposit back. In conclusion, I have to rate this company a 1 even if it may have been mostly due to the owner themselves, I made this place much better than it was and still ended up paying for it in the end. Google is not uploading my pics correctly but hopefully I can get them all on here soon.
